External Applications
Overview:
This feature aims to enable our clients to recommend jobs via EVA and then urge candidates to complete applications on a 3rd party platform.
http://EVA.ai provides clients with an innovative solution to streamline their recruitment process while maintaining flexibility with third-party platforms. The "External Applications" feature empowers recruiters to recommend suitable roles directly to candidates via http://EVA.ai , encouraging them to complete their applications on integrated external platforms. This integration bridges the gap between personalised job recommendations and the candidate's ability to finalise their application on a third-party system.
When the external applications feature is enabled for the specific job related to configured workflow, and the correct pipeline state ID (Candidate transition state) is set in Utils, candidates will see a "Continue Application" button along with a message on the job details page.
If the feature is disabled for the job, candidates will not see the "Continue Application" button or the associated notification.
Configuration Steps
Enable the External Applications Field
Navigate to Utils > Settings > External Applications in the http://EVA.ai Admin Panel.
Configure the following field to match the job’s workflow requirements:
Pipeline Workflow ID: Assign the pipeline workflow ID of the job to connect to external applications.
Pipeline State ID: Set the state ID of the candidate within the pipeline where external applications should display.
Example: If the candidate has to complete the application from an external site when he is in state “AAA”, configure pipeline state ID for “AAA” . This will display the “External Applications” button at this point for the specific jobs in the candidate portal.
If set to "Redirect" in external application constraints, selecting "Continue Application" will redirect the candidate to the designated job details page.
If set to "Open in a New Tab", clicking "Continue Application" will open the job details in a new browser tab.
Group Jobs into a Dedicated Pipeline
Ensure that jobs supporting external applications are grouped within a separate pipeline.
Note: This is a mandatory requirement. Jobs outside this pipeline will not support external applications.
Verify Visibility
Confirm that the external applications section is enabled per the job’s pipeline workflow. Only jobs configured with the specific pipeline workflow IDs will display the external applications section.
Edit External Applications Field
Locate the job posting in question.
Click the pencil icon next to the "External Applications" field.
Configure the following settings:
Enabled or Disabled Checkbox: Toggle this option to enable or disable external applications for the job.
External Application Link: Enter the valid URL for the external application page. This is mandatory if the feature is enabled.
Validation Prompt
If the External Applications field is enabled, the system will prompt the agent to provide a valid URL in the External Application Link field.
Important: The feature will not activate without a valid link.
The button name “External Applications” can be updated/customised via the labelling feature as described here .
Enable/Disable External Applications feature using Migration Gun
Migration gun can be used to enable/disable the External Applications feature for the jobs by creating a migration template.
In the new migration template, add the following columns by fetching the required data from the EVA instance and run the migration gun.
job._externalId
job._externalSystemCode
job._entityId
.externalApplications.status
job.externalApplications.externalApplicationUrl
For more details on how to validate the migration template and how to upload it to CSV, refer to these training articles Validate Sheet and How to upload CSV to migration gun