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Configuring Registration Bot Targets

Configuring Registration Bot Targets

 

It is crucial to create a personalised and seamless experience when registering new candidates. http://EVA.ai ’s platform allows you to customise BOT phrases, emails, and branding elements to align with your company’s tone and style. 

This includes using the candidate’s name, your company’s name, and other specific details in every interaction, from the initial welcome message to email updates. By tailoring and automating the communication through the BOT, candidates receive a consistent and professional experience. 

This personalised onboarding helps candidates feel more engaged and connected to the company right from the start, ensuring they have all the information they need.

 

  1. Name of the Bot: You can customise the BOT's name to reflect your company’s identity, making interactions feel more personalised and cohesive. Whether you want to give the BOT a human-like name or keep it aligned with your brand’s tone, this update enhances engagement. It creates a seamless, professional experience for candidates as they move through the onboarding or recruitment process.

    This needs to be edited at the following places

 

  • Utils > EVA Greetings Editor 

  • AI Bot Settings > Conversation Topics > General/Greetings

  • AI Bot Settings > Conversation Topics > Application Registration

 

  1. Company Name: Updating the company name during candidate onboarding ensures a personalised and branded experience at every touchpoint. http://EVA.ai allows you to integrate your company name seamlessly across all communications. This can be edited in the following sections:

  • Utils > EVA Greetings Editor 

  • AI Bot Settings > Conversation Topics >Registration/ User account management

 

  1. Support email (client-helpdesk@cs.eva.ai): Updating the support email in onboarding phrases ensures that candidates have a clear point of contact for any questions or issues during the process. http://EVA.ai allows you to customise these phrases so that the correct support email is always included, providing candidates seamless access to help and enhancing their onboarding experience. This can be updated in

    - AI Bot Settings > Conversation Topics > General > Handling complaints

  2. Onboarding options: http://EVA.ai allows you to customise button options for candidates to start their onboarding process, offering flexibility and personalisation. These buttons can be tailored with specific actions, such as “First Time Login”, “Already have an account”, etc. This can be updated in the section:

  • Utils > EVA Greetings Editor 

 

  1. Terms and Conditions:

System Settings > Terms and conditions